When calls are critical
your business needs a backup plan...
Most businesses and organizations rely on phone calls as a channel of communication. But for some, phone calls are a critical lifeline and the #1 way people choose to communicate with their organization.
With today's business communications, there are many factors that can bring your phone services down...
ISP Failure
The main internet connection goes down for a short or extended period of time.​
Power Outage
An extended power event occurs at your office building.
Hardware Failure
The gateway device or phones encounter a hardware failure.​
But what about an outage at the service provider level?
If phone calls are critical to your operations, you need a plan and proactive solutions to overcome cloud phone service provider outages...
...INTRODUCING...
Our exclusive approach to business communications continuity and redundancy offers the ability to dynamically change the routing of your business phone numbers so calls can ring to your staff even when your primary VoIP service provider is having an outage.
Ensure 100% uptime and keep phone calls ringing to your business with Recent Re-Route...
Methods
Planning
Technologies
READY FOR 100% UPTIME?
Fill out this form or give us a call at (484) 998-4500 and we'll schedule a discussion to understand your needs and create a custom communications continuity solution.
HOW DOES
WORK?
By combining collaborative planning, methods, and technologies, Recent Re-Route keeps your business phone calls ringing anytime and anywhere.
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Depending on how resilient you want to be in the event of a VoIP service outage, our team will collaborate with you to design a communications continuity solution to support your business operations until your primary phone service provider overcomes an outage.
Overview of Call Continuity offerings:
Custom continuity guide
Custom programming
Automatic re-route in the event of an outage
Cell phone/answering service routing
Automated Attendants
Call groups/queues
Timeframes
User functionality
Mobile app & softphone
SIP trunk failover
BASIC
ADVANCED
WHO CAN BENEFIT FROM CALL CONTINUITY?
HEALTHCARE PROVIDERS
Patients call to make appointments, ask medical questions, find out test results, and expect to speak with a live person.
CUSTOMER SERVICE
76% of consumers prefer phone calls to reach customer service and support representatives.
SALES DEPARTMENTS
No matter the industry, product, or service, competition is inevitable. If a potential new customer calls your business and your sales team doesn’t answer, this could result in lost revenue.
24/7 SERVICES
Services that offer 24/7 emergency response need to ensure phone calls can be handled by staff anytime and anywhere.
PROFESSIONAL SERVICES
Attorneys, accountants, financial and banking institutions are competing daily to provide unique experiences backed by expertise and responsiveness.
SOCIAL SERVICES
Low-income individuals and families rely on phone calls as the primary mode to communicate with social and community service organizations.
SCHOOLS
Now more than ever, parents and families want to hear the phones are working when contacting their child’s school.
NO PROVIDER
is immune to outages...
Even leading global cloud communications providers have outages and technical issues impacting service uptime and the ability to receive incoming calls to business phone numbers.
DO YOU NEED A CALL CONTINUITY SOLUTION?
A business doesn’t need to provide life-saving services to be considered call critical. Rather, phone calls are the #1 way customers, clients, individuals, and families choose to communicate with their organization.
Are phone calls the #1 way people choose to reach your organization?
Are missed phone calls lost revenue?
Is your customer demographic primarily calling to discuss your products, services, or support?
Are your competitors getting calls if your phone system or services are down?
Do you have a customer service department?
Do you have Google reviews highlighting experiences calling your business?
When the lifeline of your business success, customer experiences, and revenue are fueled by phone calls, having communications continuity solutions in place when a service outage happens is critical.
READY TO ENSURE 100% CALL UPTIME?
With Recent Re-Route, our approach to combining methods, technologies, and proactive planning empowers your business to keep phone calls ringing anytime, anywhere.
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Reach out today to start a conversation about your communications continuity goals to develop the right fit redundancy solutions to ensure maximum uptime.
CONTACT
RECENT
OUR ADDRESS
826 N. Lewis Rd
Suite 100
Royersford, PA 19468
General: info@recentcom.com
Support: support@recentcom.com
Call or Text: 484-998-4500
Fax: 484-978-4540
For any general inquiries, please fill in the following contact form:
